Download App and Sign Up For An Account

Register for an account via sign up with Myinfo with Singpass, or input your information manually.

Ensure that all fields are accurate before completing registration.

Download WhiteCoat

Start Your Teleconsult

Once logged in, tap on ‘General Practitioner’ to initiate a consult; you can add your child’s profile (under 16 years of age) to your account as well.

Add a New Profile

Tap on the ‘+’ to add a new profile and select ‘Corporate Scheme’.

Input Your Corporate Identifier

Input the identifier that you have received ‘SINGTELAIA<XXX>’ in the ‘Corporate Identifier’ field.

A new Singtel x AIA Corporate Scheme profile will be successfully created.

Select Your Corporate Profile

Ensure you’ve selected the Singtel x AIA profile to enjoy your 10 complimentary consults.

Terms and conditions

¹Excludes medication and delivery charges and GST. WhiteCoat operates daily from 8AM to 12AM. Listed prices vary depending on whether the consultation is carried out during office hours (8AM to 8PM, Mondays to Saturday) or after office hours (8PM to 12AM, Mondays to Saturdays and 8AM to 12AM, Sundays and Public Holidays). All consultations are to be carried out via the WhiteCoat app, via the Singtel x AIA Corporate Scheme profile. Not applicable with other corporate programmes and / or campaigns and / or other on-going privileges. Each of the parties reserves the right to amend the terms and conditions including listed prices, or to discontinue the programme, without prior notice or liability to any third party. The use of WhiteCoat’s services is governed by the terms and conditions published at

If you encounter any issues with the WhiteCoat app, please write to us at [email protected].