Download App and Sign Up For An Account

Register for an account by retrieving your saved information on Myinfo via Singpass, or through manual input.

If you choose to input your information manually, complete all fields and ensure accuracy before tapping ‘Sign Up’.


Download WhiteCoat

Start Your Teleconsult

Once logged in, tap on ‘General Practitioner’ to initiate a consult; you can add your child’s account (under 16 years of age) to your account as well.

Input UOB As Your Method Of Payment

On the ‘Payment’ page, make sure to enter your UOB Credit/Debit card as your method of payment.

Key In The Correct Identifier

Under the ‘Corporate Identifier’ field, input ‘UOB<first 6 digits of UOB card number>’.

The new rate will be reflected once the corporate identifier has been applied.

Terms and conditions

¹ Excludes medication and delivery charges and GST. WhiteCoat operates daily from 8AM to 12AM. Listed prices vary depending on whether the consultation is carried out during office hours (8AM to 8PM, Mondays to Saturday) or after office hours (8PM to 12AM, Mondays to Saturdays and 8AM to 12AM, Sundays and Public Holidays). All consultations are to be carried out via the WhiteCoat app, with the applicable corporate identifier entered at the payment check-out page. Not applicable with other corporate programmes and / or campaigns and / or other on-going privileges. Each of the parties reserves the right to amend the terms and conditions including listed prices, or to discontinue the programme, without prior notice or liability to any third party. The use of WhiteCoat’s services is governed by the terms and conditions published at

If you encounter any issues with the WhiteCoat app, please write to us at [email protected].