Getting started
To begin a teleconsult on WhiteCoat, you will have to download the WhiteCoat App and sign up for an account.
Please select the option that applies to you:
To begin a teleconsult on WhiteCoat, you will have to download the WhiteCoat App and sign up for an account.
Please select the option that applies to you:
Enable your loved ones to access quality healthcare via the WhiteCoat app.
This will lead to a child registration or adding a dependant, depending on the age of the family member.
Follow these simple steps to activate your AIA Corporate Insurance benefit to enjoy your entitlements on the WhiteCoat app!
Register for an account by retrieving your saved information on Myinfo via Singpass, or through manual input.
If you choose to input your information manually, complete all fields and ensure accuracy before tapping ‘Sign Up’.
Download WhiteCoat
Once logged in, tap 'More' > 'Personal Information' and upload your ID to complete your registration.
To activate your AIA Corporate Insurance benefit, tap 'More' > 'Benefits & Subscription' > 'Add Benefit' > 'AIA Corporate Insurance'.
Enter your details as per your AIA policy and tap 'Verify'.
Your AIA Corporate Insurance benefit has been activated.
Remember to select this benefit before you start your teleconsult to enjoy your corporate entitlements.
Follow these simple steps to activate your Direct Corporate benefit and enjoy your corporate / member benefits on the WhiteCoat app!
Register for an account by retrieving your saved information on Myinfo via Singpass, or through manual input.
If you choose to input your information manually, complete all fields and ensure accuracy before tapping ‘Sign Up’.
Download WhiteCoat
Once logged in, tap 'More' > 'Personal Information' and upload your ID to complete your registration.
To activate your Corporate benefit, tap 'More' > 'Benefits & Subscription' > 'Myself' > 'Add Benefit' > 'Corporate Scheme'.
If you are a corporate user:
Enter your corporate email address / NRIC number / corporate identifier (depending on your corporate scheme) and tap 'Verify'.
Your Corporate Scheme benefit has been activated.
Remember to select this benefit before you start your teleconsult to enjoy your corporate / member entitlements.
Complete these three simple steps to complete your registration on WhiteCoat!
Register for an account by retrieving your saved information on Myinfo via Singpass, or through manual input.
If you choose to input your information manually, complete all fields and ensure accuracy before tapping ‘Sign Up’.
Download WhiteCoat
Once logged in, tap 'More' > 'Personal Information' and upload your ID to complete your registration.
You're ready to teleconsult on WhiteCoat.
Select your 'Myself' profile to begin.
Enable your loved ones to experience the convenience of remote care. Follow these steps to invite your adult dependants (aged 16 years and above) to WhiteCoat.
Log in to WhiteCoat with your existing account.
Select 'More' at the bottom of the screen, and tap 'Family Group'.
Tap 'Add a Family Member', and input your dependant's date of birth.
Input your dependant's particulars as shown.
Ensure that all details are accurate before tapping 'Send invitation'.
Your dependant will receive an email notification of your invitation.
Status of the invitation will become verified once your dependant accepts the invitation.
Have a child under the age of 16? Follow these steps to create a child account to enable your little one to teleconsult on WhiteCoat.
Log in to WhiteCoat with your existing account.
Select 'More' at the bottom of the screen, and tap 'Family Group'.
Tap 'Add a Family Member', and input your dependant's date of birth.
Input your child dependant’s particulars as shown.
Ensure that all details are accurate before tapping 'Next'.
Upload your child's identification document and tap 'Confirm'.
Your child is ready to teleconsult on WhiteCoat.
Select your child's account and 'Myself' profile when teleconsulting on WhiteCoat.
For users with child dependant AIA Corporate Insurance/ corporate / member benefits on WhiteCoat, remember to select the appropriate profile for your child when teleconsulting to enjoy your corporate benefits.
Please accompany your child for the teleconsult at all times.