How to activate your Singtel Red benefit on WhiteCoat

Follow these simple steps to enjoy your Singtel member benefits on the WhiteCoat app!

Download app and sign up for an account

Register for an account by retrieving your saved information on Myinfo via Singpass, or through manual input.

If you choose to input your information manually, complete all fields and ensure accuracy before tapping ‘Sign Up’.

 

Download WhiteCoat

Create benefit

Once logged in, tap on 'More' located at the bottom of the screen, followed by 'Benefits & Subscriptions'.

Tap on 'Add benefit', located at the centre of the screen.

Tap on 'Corporate Scheme'

Then, tap 'Next'.

Input your Singtel Red identifier

Under 'Corporate Identifier', input SINGTELRED to activate your Singtel Red benefit.

Your Singtel Red benefit has been created

Congratulations! Your Singtel Red benefit has been successfully created.

Remember to select this benefit before teleconsulting to enjoy your member benefits.

Set up your child account

Set up a child account and enable your little one to enjoy the same GP benefits, as well as Paediatric teleconsult benefits. 

On the app homepage, tap on 'More', followed by 'Family Group' and 'Add a Family Member'. Complete all fields and ensure accuracy before tapping ‘Next'.

 

Remote care for your child

Congratulations! Your child account has been successfully created.

Remember to select your child’s Singtel Red benefit when teleconsulting a WhiteCoat GP / Paediatrician to enjoy your benefits.

FAQs

Singtel Red members enjoy the following benefits with WhiteCoat:

  • Member rate of S$15 teleconsult fee* when you teleconsult a WhiteCoat GP on the WhiteCoat app; applicable for both Singtel Red members and their child dependants under the age of 16.
  • Member rates starting from $100* when you teleconsult a Paediatrician on the WhiteCoat app; applicable for Singtel Red members’ child dependants under the age of 16.
  • Member rates starting from $55 when you teleconsult a Psychologist on the WhiteCoat app.
  • $10 member credit when booking WhiteCoat’s Home Based Health Screening packages. Click here to view the available packages.

*Excludes medication, delivery charges and GST

To enjoy your Singtel Red member teleconsult benefits, you are required to activate your Singtel Red benefit on the WhiteCoat app. Click here and follow the steps to register for your Singtel Red benefit.

Remember to select your Singtel Red benefit when teleconsulting on the WhiteCoat app.

The WhiteCoat GP teleconsult operates daily (including Public Holidays) from 8 AM to 12 AM. Medication medication delivery is available until 3 AM daily.

The WhiteCoat Paediatric teleconsult service is available from Mondays – Fridays, while the Mental Wellness service is available from Mondays – Saturdays. Please refer to the attending doctors / clinician’s availability in-app.

To enable your child to enjoy the relevant Singtel Red benefits, you are required to create a child account after activating your Singtel Red benefit on the WhiteCoat app. Click here for a step-by-step guide to creating your child account.

Remember to select your child’s Singtel Red benefit when teleconsulting a GP / Paediatrician with your child on the WhiteCoat app to enjoy your benefits.

A person who is below the age of 16 seeking a video consultation on the WhiteCoat App must be accompanied by an adult (parent / guardian) during the video consultation at all times.

Such minors must also be registered under their parent’s / guardian’s WhiteCoat account prior to commencement of the video consultation. Click here for a step-by-step guide to creating your child account.

Redeem $10 credit for your Home Based Health Screening booking when you input your Singtel Red member identifier on our booking platform.

Head here to find out more about available packages and instructions on how to book.

If you’d like to find out more about WhiteCoat’s services, visit our website for more details. 

If you encounter any issues with the WhiteCoat app, please write to us at [email protected].